A named point of contact
Let’s talk about your request.
Have a question about your account, the project or your professional application? Here is how to contact us.
Email or call us
The contact email is contact@facilittoi.com. The public phone number is +33 6 18 14 80 77. The links below open your email or phone app; they do not automatically send a message.
Include the subject and, if needed, your account’s email address. Describe the problem and any message displayed. Do not send a password, login code or bank card number.
A complaint or a question about your data
For a complaint, explain what happened and the outcome you would like. To exercise your data rights or request account closure, state what you are requesting. Suitable evidence may be requested if identity verification is necessary.
Detailed information about your rights and contact channels is in the legal section. This page does not establish a guaranteed response time.
Before contacting us
The FAQ explains the pre-launch phase, account creation and professional application documents. Bookings and payments are not yet available.
JARVIS’s registered office is at 64 avenue de Marinville, 94100 Saint-Maur-des-Fossés, France. This postal address does not mean that it is open to visiting customers.