Know what to expect before choosing

Trust starts with clear information.

Who provides your service, what is available and how to ask a question: here are the key points for using Facilit’oi.

Know what is available

Facilit’oi is currently in its pre-launch phase: you can explore services and access accounts. No intervention bookings or payments are available.

Before launch, the available areas and services will need to match professionals who have actually been admitted. A national catalogue is not a promise of availability throughout France.

An application before professional admission

The application requires proof of business registration (KBIS or the applicable equivalent) and insurance. Other documents are optional when submitting. An account, a Google or Apple login and a submitted application do not constitute admission.

Before an activity is published, the review will need to check the documents and their suitability for the trade. Qualifications or authorisations required for certain services will also need to be checked. These checks do not guarantee the outcome of an intervention.

Understand the seller and the price

The independent professional will sell and invoice the intervention. JARVIS will provide the platform service. The seller’s identity, scope of work, price and terms will need to be known before an order is placed.

During the pre-launch phase, the published information explains the project; it does not commit you to an order or a paid subscription.

Reviews based on real experiences

We currently publish no average rating or testimonials from customers who have booked an intervention through Facilit’oi. Interventions are not yet available.

The future review process will need to link each review to a real experience and state its date and publication rules. Review invitations must let everyone freely choose their rating and comments, without rewards or selecting only satisfied customers.

No Google review submission link is offered at this stage. Feedback about the platform and reviews of a professional’s intervention will need to remain clearly distinguished.

Your information and rights

Information about accounts, data recipients and your rights is available in our legal section. Never give your password or login codes to someone who asks for them.