How can we help you?

Not yet. The service is in its pre-launch phase: you can create an account and prepare a professional application. Quotes, service requests, bookings and payments are not available. No opening date has been announced.

Facilit’oi is being prepared for all cities in France. Availability will depend on approved professionals and the areas they cover. A trade being listed in the catalogue does not guarantee its availability near you.

The project is being prepared in Morocco under the name Sahlik. You can select Morocco for your account and application. Bookings and payments remain closed. French terms will not automatically apply to services provided in Morocco.

Yes. The pre-launch account is free. Creating it does not order a service or start a professional subscription or its free subscription period.

Open My space, then choose Sign in or Sign up. You can use your email address and a password, Google or Apple. Both buttons are available to individuals and professionals. Complete your profile if prompted.

Verification protects account access and is required before you prepare your professional application. Follow the message sent to your address, then refresh the verification status in your space. If needed, use the button to resend the message and check your spam folder. This does not approve your business.

In My space, use Forgot password? and enter your address. The same message is shown in all cases to protect account privacy. If a matching account exists, a recovery email is sent. If you sign in with Google or Apple, you can also use your provider’s account recovery process. Never share your password with JARVIS.

Apple may share a relay address if you choose to hide your email address. That address is then used to identify your account. JARVIS does not receive your Apple password. For a relay or account issue, contact us without sharing any sign-in code.

Create your account, complete your profile and verify your email address. Open the professional application from your space: enter your business name, your areas of expertise and the cities you serve. You can save an incomplete draft and return to it later. The application is not published.

A KBIS extract or proof of business registration appropriate to your legal status and country, and insurance will be required for the review. Other documents are optional at the initial submission stage. Qualifications and authorisations required for a trade remain necessary before that activity can be activated.

Yes, from your professional application with a verified account. Use only the private upload sections: PDF, JPEG or PNG, up to 4 MB. Files remain inaccessible until an antivirus scan reports no threat detected. An unavailable scan or a blocked file does not count as approval. Registration evidence and insurance are required for review; other documents are optional. You can save an incomplete application. Do not send supporting documents through this help service or ordinary email.

No. Signing in gives you access to your account. The application, supporting documents and approval of your activity are separate steps. Saving a draft does not guarantee admission, work or income. Actual admission is not open yet.

No subscription or commission starts when you create an account or save a draft. The schedule will begin when the professional is operationally approved, under the contract to be provided before activation. Prices, the basis for calculating commission, duration and cancellation terms must be specified before you commit. No professional payments are available here.

JARVIS, a French simplified joint-stock company (SAS) with share capital of €1,000, registered with the Créteil Trade and Companies Register under number 938 848 546, publishes, operates and markets the platform. Its registered office is at 64 avenue de Marinville, 94100 Saint-Maur-des-Fossés, France. The company’s contact details and registration numbers are listed in the service information.

Your profile and draft remain private. They are accessible to you and to authorised people according to their responsibilities. Vercel and Firebase / Google Cloud provide the necessary technical services. Choosing Google or Apple sign-in also involves that provider. A Firestore database in Paris does not mean that all processing is limited to France.

Send your request to contact@facilittoi.com and include the email address of the relevant account. Do not send your password or automatically attach an identity document. JARVIS must assess the applicable rights and any grounds for retaining data. Closing an account, cancelling a subscription and withdrawing from an order are separate procedures. This help service does not delete anything.

No. Creating an account does not mean agreeing to advertising, a newsletter or non-essential trackers. The session and security mechanisms needed to sign in are separate from any optional choices.

Email contact@facilittoi.com and describe your request. For an account question, include the account’s email address. Do not send passwords, sign-in codes or sensitive supporting documents through ordinary email. This help service presents public information; it cannot view your application and does not guarantee any admission timeframe.