JARVIS, your data and your rights

Who operates Facilit’oi?

Facilit’oi is a digital service published, operated and marketed by JARVIS, a French simplified joint-stock company (SAS) with share capital of 1,000 euros, registered with the Créteil Trade and Companies Register under number 938 848 546.

Registered office: 64 avenue de Marinville, 94100 Saint-Maur-des-Fossés, France. SIRET: 938 848 546 00017. VAT number: FR09938848546. Contact: contact@facilittoi.com.

Publication director: Asmae Houat. Telephone: +33 6 18 14 80 77.

The website and personal space are in their pre-launch phase. You can create an account and prepare a professional application. Bookings, payments and professional admission are not open yet. A trade being listed in the catalogue does not guarantee its availability in a particular city.

What registering means

Creating a pre-launch account is free. It does not order any service, take out a professional subscription or start the free subscription period.

Your email address is used to identify you, verify your account and recover access. Your display name, country and language are used to create your profile. These details are required for the current process; the profile cannot be completed without them.

Google and Apple sign-in are available to individuals and professionals. Depending on your choice, these services share the information needed to sign in, such as your identifier and email address, which may be an Apple relay address. JARVIS does not receive your Google or Apple password. These providers also apply their own privacy policies.

Signing in, verifying an address or reading this page does not sign a professional contract or approve a business. The terms applicable to a future subscription or order will be presented to you before any commitment.

Terms of use, terms of sale and contracts: where do we stand?

The pre-launch account lets you prepare a profile and an application. It is free; no order, paid subscription or professional contract signing is offered in this space.

The general terms of use, applicable terms of sale and professional contract for future transactions will be made available before those transactions open. The parties, total price, duration, cancellation terms and applicable rights must be presented before each relevant commitment.

Prices or terms still being prepared do not constitute a contractual offer. Signing in with Google or Apple, reading the information or saving an application does not constitute acceptance of a subscription. Contact JARVIS with any question about a future contractual relationship.

Your professional application

Your draft includes your business name, the selected areas of expertise and the cities or areas you declare. It remains private and does not create a public listing. Authorised JARVIS personnel may access the information needed to process the application.

Proof of business registration — a KBIS extract or an equivalent appropriate to your legal status and country — and insurance will be required for the application review. Other documents are optional at the initial submission stage. Legally required qualifications, authorisations and insurance remain necessary before you can carry out the relevant trade.

Private document upload is available in your professional application after your account is verified. PDF, JPEG or PNG, up to 4 MB per file. Files remain in quarantine; only files with an antivirus result showing no threat detected can be viewed by an authorised person. This check certifies neither authenticity nor professional admission. Do not send documents through text fields, this help service or ordinary email. Describe the cities you serve rather than customers’ private addresses.

Saving a draft grants no professional rights and does not guarantee admission, work or income. The professional contract, its prices, duration and start date must be communicated before activation. Selecting Morocco prepares an application for Sahlik; it does not make French terms automatically applicable to future services in Morocco.

How your information is used

JARVIS is the controller for the processing it determines for your account, your application, support and service security. The account and application preparation respond to your request and the needs of the service. Security and abuse prevention rely on the legitimate interest in protecting users and the platform. Applicable legal obligations and the defence of legal rights may justify keeping certain items separately.

Profile and application data are accessible to their owner and to authorised people according to their responsibilities. Technical providers process the data needed for their services: Vercel for website hosting and Firebase / Google Cloud for application services. Google and Apple are also involved if you choose their sign-in options. Private supporting documents are not intended for publication.

The project’s Firestore database is located in Paris. This does not mean that all authentication services, logs, processors or support access are limited to France. You can ask JARVIS for details about recipients, locations and the safeguards applicable to transfers.

Account data are used while the account is active; a draft is kept so you can return to it. You can request their deletion. A request does not result in erasing data whose retention remains necessary to meet a legal obligation or defend a legal right: those data must then be separated from routine use and the reasons for retaining them explained. Detailed retention periods and processing relating to future orders will be specified before those orders open.

Your requests, complaints and rights

For a question, complaint, account closure request or request about your data, contact contact@facilittoi.com. You can also write to JARVIS, 64 avenue de Marinville, 94100 Saint-Maur-des-Fossés, France. State your request and the email address of the relevant account; never send your password.

Subject to the conditions of the GDPR, you may request access to, rectification, erasure, restriction and portability of your data, and object to certain processing. You may withdraw consent where processing is based on it and set the instructions provided for under French law concerning your data after your death.

The usual response period for a rights request is one month. An extension of two further months may be justified by the complexity or number of requests; you must be informed within the first month. Proportionate identity verification may be necessary where there is reasonable doubt, without routinely requiring an identity document.

You may lodge a complaint with the CNIL at www.cnil.fr. Closing an account, cancelling a future subscription and withdrawing from a future order are separate procedures. At this stage, no orders or subscriptions are placed through this space.

View the CNIL’s request procedures

Sessions and optional choices

Sign-in uses session and security mechanisms needed to access your account. Creating an account does not mean agreeing to advertising, a newsletter or non-essential trackers.

If optional marketing or tracking choices are offered, they must be presented separately and be possible to refuse without being confused with acceptance of the service’s terms. This page describes the pre-launch phase; it does not replace the contractual terms to be provided before future paid transactions.